Frequently Asked Questions
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Are you insured and covered by WorkSafeBC?
Absolutely. Safety is a core value at Top of Ladder. We’re fully covered by WorkSafeBC, and take every precaution to protect both our team and your property.
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How often should I have my gutters cleaned?
Most homes in Nanoose Bay and surrounding areas need a full gutter cleaning at least once a year, some even twice if you’re under heavy trees. Regular cleaning prevents overflow, leaks, and costly damage to fascia boards and foundations.
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What’s included in your gutter cleaning service?
We clear out all debris by hand, flush the downspouts, check for clogs and tidy up.
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Will moss removal damage my roof?
No. We’re trained to walk carefully and equipped to remove moss gently. We avoid pressure washing and instead use a targeted removal plus treatment to protect your shingles.
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What kind of moss treatment do you use on roofs?
We use an eco-friendly treatment that kills moss without harming your plants or pets. AND it’s made in Vancouver. It’s guaranteed for two years but we’ve seen it keep roofs moss-free for much longer.
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Do you offer free quotes?
Yes. We’re happy to provide a free, personalized, no-obligation quote. You can call or text us at (778)-716-2440 or use our online form below.
