Frequently Asked Questions

  • Are you insured and covered by WorkSafeBC?

    Absolutely. Safety is a core value at Top of Ladder. We’re fully covered by WorkSafeBC, and take every precaution to protect both our team and your property.

  • How often should I have my gutters cleaned?

    Most homes in Nanoose Bay and surrounding areas need a full gutter cleaning at least once a year, some even twice if you’re under heavy trees. Regular cleaning prevents overflow, leaks, and costly damage to fascia boards and foundations.

  • What’s included in your gutter cleaning service?

    We clear out all debris by hand, flush the downspouts, check for clogs and tidy up.

  • Will moss removal damage my roof?

    No. We’re trained to walk carefully and equipped to remove moss gently. We avoid pressure washing and instead use a targeted removal plus treatment to protect your shingles.

  • What kind of moss treatment do you use on roofs?

    We use an eco-friendly treatment that kills moss without harming your plants or pets. AND it’s made in Vancouver. It’s guaranteed for two years but we’ve seen it keep roofs moss-free for much longer.

  • Do you offer free quotes?

    Yes. We’re happy to provide a free, personalized, no-obligation quote. You can call or text us at (778)-716-2440 or use our online form below.

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